Yan Chai Hospital, Hong Kong
The Problem – Air Circulation
Patients, visitors and staff were concerned that the premium positioning of this home for elderly residents was negatively impacted by unpleasant odours and a stifled environment.
Complaints of insufficient air circulation, and concerns over the general hygiene of the facilities were commonplace.
As a result of these concerns, many residents were moved to different care homes which had a negative impact on the business.
The Solution – NCCO
NCCO units were installed which quickly and effectively improved air quality and the public’s negative perception of poor air in the centre. This also lead to a general improvement in the residents’ experience throughout their environment.
As a result of these initiatives ‘Yan Chai Hospital Jockey Club Care & Attention Home’ was awarded an IAQ Certificate of Excellence from the Hong Kong Environmental Protection Department.
